Introduction
This Privacy Policy explains how np ecom (“we”, “our”, “us”) collects, uses, discloses, and protects personal information collected from users (“you”, “your”) of npecom.com (the “Website”).
We are committed to ensuring that your privacy is protected. We will only use the personal information we collect following this Privacy Policy, the Data Protection Act 2018, and the General Data Protection Regulation (EU) 2016/679 (“the GDPR”).
“Personal information” means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
This Privacy Policy applies to information we collect about:
- Visitors to our Website;
- People who use our services.
- If you have any questions about this Privacy Policy, please contact us at [email protected]
Scope
This Privacy Policy applies to all personal data np ecom collects through its Website.
np ecom collects the following types of personal data through the Website:
- Name, address, email address, and telephone number provided during registration for an account or when requesting services;
- IP address, browser type and version, operating system, referral URL, pages visited, and search terms used concerning the Website;
- Information is collected through cookies and other tracking technologies.
Personal data is collected:
- Automatically through the use of the Website;
- Actively provided by the user when registering for an account, requesting services, or contacting np ecom;
- From third-party sources such as Google Analytics, Monday.com, LinkedIn, Instagram, Facebook, X, or Pinterest.
This Privacy Policy applies to personal data collected from individuals located in the European Economic Area and the United Kingdom. The types of personal data collected may change as the Website and services evolve. Any changes will be updated in this Privacy Policy.
Information Collection and Processing
np ecom collects the following types of personal data from users:
- Personal data such as name, email address, phone number, and location data provided directly by users.
- Technical data such as IP address, browser type and settings, device identifiers, and technical details about a user’s device are collected automatically.
- Usage data includes how a user interacts with the Website, pages accessed, links clicked, and usage patterns.
How Information is Used
The personal data collected from users will be used for:
- Providing and administering the Website services;
- Customising the user experience;
- Marketing the Website services with the user’s consent.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioural metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
Cookies
The Website uses cookies to distinguish users and improve their experience. User consent will be obtained via a cookie consent banner for non-essential cookies. Users can withdraw consent at any time by adjusting their browser settings.
Data Security
np ecom will implement appropriate technical and organisational measures to ensure a level of security appropriate to the risks of processing personal data, including encryption, access controls, and regular security audits.
Data Retention
np ecom will retain personal data for a period of 2 years from the date the user last interacted with the Website unless a more extended retention period is required by law.
Governing Law and Jurisdiction
This Privacy Policy shall be governed by the laws of England and Wales. Any disputes will be settled in the courts of England and Wales.
Changes to This Privacy Policy
np ecom may update this Privacy Policy at any time, with changes becoming effective within thirty (30) days of being posted on the Website.